Frequently Asked Questions

1. How can I tell if someone is addicted?

People are always talking about how to recognise addiction. Our experience with all sorts of people tells us to watch out for these behaviours:

  • Mood swings
  • Lethargy
  • Explosive outbursts
  • Minimal interaction with family
  • Trouble with the police
  • Changes in eating patterns
  • Frequent absences from school/work
  • Sudden changes of friends
  • Unexplained need for money
  • Declining school/work performance
  • Disappearing money and valuables
  • Impaired memory
  • Decrease in activities that may have previously been important to the person
  • Poor concentration
  • Withdrawing socially 

2. What are your suggestions for how I can help someone who has an addiction?

If you think someone you know has a substance use or gambling problem, here are some steps you can take:

  • Talk about it with a drug and alcohol professional, another family member or a close friend who knows the person concerned
  • Find out what resources and support services are available
  • Choose an appropriate time to talk with the person concerned and explain how you feel about what is going on
  • Work with them to come up with a set of guidelines for their behaviour, with agreed consequences if the guidelines are broken
  • Support and encourage positive behaviour
  • Look after yourself – don’t allow yourself to become messed up by the person’s problem
  • Ensure the physical safety of yourself and any children involved

3. Where can I get more information?

More information for family/ whanau can be found at: 

4. Is Odyssey only residential treatment?

No. While Odyssey still has residential treatment, Odyssey has many programmes for youth
and adults within the community.

5. How can I get into Odyssey?

Many of the people we help are referred by the courts, police or other social services. But we also welcome people who recognise they need help and apply to us directly.

Simply visit us. Even if you’re not sure what kind of help you need, we can point you in the right direction.

6. Can Odyssey admit me right away?

In some cases we can! Simply come to visit or phone us. We have a friend team of professionals who will first talk with you to identify the most suitable Odyssey treatment service, and identify what service is right for you, and whether you need a detoxification first.

If there is no space available, you may have to go on a waiting list. We’ll help you to work out what to do in the meantime. 

7. How much does it cost?

Most people in our programmes qualify for government funding.

8. Privacy 

All your conversations with Odyssey are completely confidential.